The Problem Lives at Every Level

I've worked at every altitude of the corporate ladder, and I can tell you this: the administrative burden exists everywhere—it just wears different suits.

At 27, I was handling support tickets for Nintendo at Teleperformance in Lisbon. Front line. Pure grind. Every ticket needed documentation, every interaction required notes, every escalation meant more forms. The actual helping of customers? Maybe 30% of my day. The rest was admin work that felt like doing the dishes—necessary, but soul-crushing.

Then I leveraged that experience into a QA Engineer role at Nintendo of Europe HQ in Germany. Better pay, same problem. Now I was tracking bugs, writing test cases, cross-referencing spreadsheets made by different teams. The actual quality assurance work I loved was buried under layers of process documentation.

The Top Wasn't Different

After Nintendo, I took a detour through crypto trading and ended up at a Fantom blockchain conference in Abu Dhabi. Networking led to a startup role at EastCode, and that's when something clicked. I started programming—really programming—putting in those long, long days that only make sense when you're chasing something you can't quite name yet.

Fast forward through two periods of homelessness (yes, really), countless rejections, and somehow I landed a PM role at ASML—Europe's largest company. Suddenly I'm managing 12 security initiatives, sparring with C-level executives, proving myself in an environment that didn't exactly welcome me with open arms.

And you know what I found at the top? The same damn problem, with the same tools.

The Pattern Was Clear

Whether you're answering customer emails, tracking software bugs, or presenting to executives, we're all drowning in the same pool:

• Manually typing those emails
• Cross-checking those Excel sheets
• Maintaining "up-to-date" documentation
• Scheduling and rescheduling meetings
• Translating data into PowerPoint presentations
• Taking notes that capture context

This isn't building. This isn't creating. This is maintenance work that drains the very people who should be innovating.

Building the Solution I Needed

Here's the thing about me: my weakness is documentation, note-taking, and organization. Sounds like I'm the worst possible fit for a project manager role, right?

But what if those weaknesses didn't matter? What if AI handled all that administrative overhead? Suddenly, my strengths—people skills, creative ideas, follow-through, understanding problems at every level—those become my superpowers.